Privacy Policy

Effective Date: September 11, 2026

This Privacy Policy complies with U.S. Federal Trade Commission (FTC) guidelines, the California Online Privacy Protection Act (CalOPPA), and the California Consumer Privacy Act (CCPA/CPRA). This policy outlines how Mishy's collects, uses, stores, protects, and discloses your personal information when you visit our website, place an order, or use our services. By using this website and making a purchase, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide, as well as technical data collected automatically during your visit.

Personally Identifiable Information (provided by you):

- Full name

- Billing and shipping addresses

- Phone number

- Email address

- Payment method details (securely processed by third-party payment processors)

- Order history and purchasing preferences

Automatically Collected Information:

- IP address

- Browser type and device information

- Website browsing behavior, page views, and click activity

- Cookies and tracking data

2. How We Use Your Information

We use your personal data solely for legitimate business purposes and will never sell your personal data for unauthorized commercial use.

- Processing, confirming, shipping, and tracking your orders

- Verifying payments and preventing fraudulent transactions

- Providing customer support and responding to inquiries

- Sending order updates, shipping notifications, and service-related information

- Improving website functionality, product selection, and user experience

- Complying with U.S. legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance the browsing experience, remember user preferences, analyze website traffic, and support secure checkout functions. You may disable cookies at any time through your browser settings; however, please note that disabling cookies may affect website functionality and the checkout experience.

4. Information Sharing and Third Parties

We share necessary personal information only with trusted third-party service providers to facilitate business operations. These third parties are contractually obligated to protect your data and are prohibited from using your information for their own marketing purposes.

Third-party partners include payment processors, shipping carriers (such as UPS), website hosting providers, and security/fraud prevention systems.

We do not sell your personal information to third-party advertisers.

5. Data Security Protection

We employ industry-standard SSL encryption, secure data storage, and restricted access protocols to protect your personal and payment information. All payment transactions comply with PCI DSS security standards. While we implement rigorous safeguards, no method of online data transmission can guarantee 100% security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill business purposes, resolve disputes, enforce store policies, and comply with tax and record-keeping obligations under U.S. law.

7. California Consumer Rights (CCPA/CPRA)

If you are a California resident, you have the following consumer rights under California law:

- The right to access the personal data we have collected about you

- The right to request the deletion of your personal information

- The right to correct inaccurate personal data

- The right to opt out of data sharing (we do not sell consumer data)

- The right not to be discriminated against for exercising your privacy rights

To submit a data-related request, please contact us via our official email.

8. Children's Privacy (COPPA)

Our website and products are intended for adult consumers aged 13 and older. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in U.S. federal and state laws. Updates become effective immediately upon posting to the website.

10. Contact information

Store Name: Mishy's

Address: 283 Franklin Ave, Hartford, CT 06114, United States

Phone: +1 8609829173

Email: info@mishyss.com

Opening Hours: (Pacific Time)

Monday - Friday: 8:30AM - 3PM

Saturday - Sunday: Closed

Response Time: We respond within 24 hours.