Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Mishy's website, services, and all product purchases. By browsing our website, placing an order, or completing a purchase, you agree to be legally bound by these Terms, as well as our Privacy Policy, Shipping Policy, Payment Policy, and Return & Refund Policy. All policies comply with U.S. Federal Trade Commission (FTC) consumer protection laws and applicable state regulations. If you do not agree to these Terms, please do not use our website or place an order.

1. General Store Rules

Mishy's is a U.S.-based online fashion retailer. All products, transactions, and customer service operations are governed by the laws of the State of Connecticut and U.S. federal law. We reserve the right to update, modify, or adjust these Terms at any time without prior notice. Changes become effective immediately upon posting on the official website.

2. Eligibility to Purchase

Customers must be at least 13 years of age or have reached the age of legal majority in their state of residence to place an order on our website. By placing an order, you confirm that you are legally authorized to use the selected payment method and that you have provided true, accurate, and complete personal and shipping information.

3. Product Information and Accuracy

We strive to ensure that all product descriptions, sizes, materials, images, and prices displayed on the website are accurate. However, slight color variations may occur due to differences in screen displays and lighting conditions. Minor discrepancies resulting from manual measurement are considered normal and do not constitute a product defect.

Mishy's reserves the right to update product styles, inventory, prices, and promotional terms at any time without prior notice. We reserve the right to cancel or adjust orders in the event of pricing or product information errors caused by system malfunctions or human error.

4. Order Acceptance and Processing

Submitting an online order constitutes a request to purchase. The official order confirmation email sent by us signifies that the order has been successfully received. All orders will be processed in accordance with our published Shipping Policy and business hours. We reserve the right to refuse, cancel, or suspend orders for various reasons, including but not limited to invalid payment information, suspected fraud, unusual ordering activity, insufficient inventory, invalid shipping addresses, or violations of store policies.

5. Payment Terms

All orders must be prepaid in full using payment methods officially supported by us. We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa. All transactions are settled in US Dollars (USD). Please refer to our separate payment policy for full payment terms.

6. Shipping Terms

We offer free standard shipping on all eligible orders within the United States. Our official shipping partner is UPS; oversized items will be delivered via freight carrier, with delivery windows communicated in advance. All delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, and force majeure events are beyond our control. Please refer to our shipping policy for detailed shipping terms.

7. Returns, Refunds, and Exchanges

All returns and refunds are strictly subject to our official return and refund policy. Customers may return eligible items—provided they are unused, unwashed, and have tags attached—within 30 business days. "Final Sale" items are non-returnable and non-refundable. We do not offer direct exchanges; customers must place a new order for a different style or size after the refund process is complete.

8. Order Cancellation Policy

Customers may request to cancel an order prior to processing and shipment. Once an order has been packed or shipped, it cannot be cancelled; customers must follow the return process instead. Mishy's reserves the right to cancel orders and issue full refunds in cases of unusual transactions, payment failures, suspected fraud, or invalid information.

9. Intellectual Property

All content on this website—including product images, text, logos, designs, layouts, and copy—is the exclusive intellectual property of Mishy's. No individual or entity may copy, reproduce, modify, distribute, or use our content for commercial purposes without written authorization. Any unauthorized infringement will result in legal liability.

10. Prohibited User Conduct

Users must not use this website for any illegal, improper, fraudulent, or infringing activities. Malicious order placement, falsifying transactions, interfering with website operations, or stealing website data is strictly prohibited. We reserve the right to permanently ban user access and cancel irregular orders upon discovery of any violations. 11. Disclaimer

Mishy's is not liable for losses resulting from incorrect addresses provided by the customer, incorrect size selection, or failure to receive the package on time. We also assume no liability for delivery delays, lost packages, or damage caused by third-party carriers, force majeure, or similar events. Compensation is provided only to the extent required by U.S. consumer protection laws.

12. Policy Independence

Our Privacy Policy, Shipping Policy, Payment Policy, and Return & Refund Policy serve as supplements to these terms. In the event of any inconsistency, the terms of the specific, independent policies shall prevail.

13. Policy Updates and Dispute Resolution

We reserve the right to amend these terms at any time to comply with updates to U.S. federal and state laws. All disputes arising from online transactions shall be resolved through amicable negotiation; if such negotiation fails, the dispute shall be submitted to the jurisdiction of the courts of the State of Connecticut.